Induction Standards

The Mandatory Induction Standards are made up of fourteen interlinked statements which apply to all new Healthcare Support Workers (HCSWs) joining NHSScotland.  The fourteen standards have been grouped into four clusters to make them easy to apply in the workplace. They offer a way to introduce new information, and to support new employees understand their role in relation to:

  • Protecting patients and the public (Standards 1 and 14)
  • Health, safety and security (Standards 2,3,4 and 5)
  • Working with people (Standards 6,10 and 13)
  • Working and developing in the role (Standards 7,8,9,11,12)

Working in partnership with colleagues, NHS Education for Scotland developed the Framework for Learning and Review to provide an overview of how the standards can be achieved in the workplace.  From this framework the HCSW Workbooks were developed. The workbooks are the tools which both the new HCSW and their reviewer will use. The workbooks are designed to plan the learning, to keep track of progress, and to sign off when learning has been achieved. 

By introducing information in stages, new staff will be able to apply the knowledge in the workplace incrementally, rather than retain it all in the beginning. The workbooks encourage a joint approach between the new HCSW and their reviewer, with regular discussion time built in to allow for additional support if needed. 

Examples of how the Mandatory Induction Standards support patient safety are highlighted in the HCSW Patient Safety Scenario.  Remember that when the standards are achieved, this must be recorded as per local policy.  If you are unsure how to do this, your Human Resources department should be able to help you.