Benefits of a planned induction
Well planned Induction programmes help everyone. If Induction can be seen as a process of learning new facts, systems and relationships, it will act as a secure building block for future learning. As a new employee, a HCSW will feel supported and in a better place to learn the new job routines, meet new colleagues and understand their role in relation to patient experience.
HCSWs work in diverse roles as the new definition set out in CEL 23 describes, they may be staff providing direct or indirect patient care, handling patient sensitive data, or providing a service to patients. Linking induction to the key policies and targets which the organisation must deliver will help new employees understand the importance of, for example, the Safe Quality Ambition.
Benefits of a good induction experience include:
- A new HCSW will feel valued and welcomed
- They will understand quickly how their role fits into the wider team / organisation
- Appreciation of the role boundaries - what can and cannot be done safely
- Public protection and patient safety is built in from day one
- A strong foundation is built for developing the person's future capability within the role, and within the organisation
- Team members can share their knowledge by playing an active part in supporting their new colleague
As a statutory requirement for all new HCSWs joining NHSScotland, the Mandatory Induction Standards provide a framework to deal with induction more slowly, and we would argue, more effectively by making sure it is integrated and located "on the job" as much as possible.